Guide · before you sign

How to choose
a fence contractor

Two quotes for the same fence can differ by hundreds of euros, and materials are not always the reason. These ten questions help you compare quotes and choose a company you can rely on after the job too.

Short answer

Choose a company that measures the site, gives an itemised written quote and puts the payment schedule and warranty in writing before work.

The cheapest price per metre does not mean the cheapest fence. Compare quotes line by line, ask who is responsible for the boundary, utilities and building notice, and check that the company is registered and reachable after the job.

Questions 1–5

The quote, the price and the installation

1. Will they measure the site before quoting?

A price given by phone or from photos is guesswork. Only on site do you see the markers, the slope, the stones and whether the gates fit, and these change both the price and the life of the fence.

Good answer: the company visits, measures the line and gate openings, checks the ground and access and says what must be solved first. Ask whether the visit is free or credited to the quote.

Red flag: a final price by phone and no visit. The surprises then come on installation day.

2. Is the quote in writing, with a final price?

In a disagreement, the written quote is your main evidence of what was promised, from fence height to post size and gate lock.

Good answer: it lists the fence type and height, material details (wire gauge, profile or RAL colour), posts and foundations, gates, work, timing and total. The Consumer Protection and Technical Regulatory Authority (TTJA) says a trader must state the final price including taxes and recommends a written agreement on the price and all other terms.

Red flag: one line reading ‘fence including installation’ with no quantities or materials, or unclear taxes. Clarify it before you sign.

3. What exactly is in the price?

Quotes differ most in what one includes and another leaves out: removing and disposing of the old fence, groundwork on a slope, transport, gates, automation and electrical work.

In our price guide, 30 m of timber fence costs €2,700–4,800, but with a swing gate and a pedestrian gate the project comes to €4,650–8,050. Compare line by line and check our fence and gate prices for typical ranges.

Red flag: ‘extra work if needed’ with no unit price. Get in writing what happens if stones or old concrete turn up, and that extra work is agreed and priced first.

4. How will the posts be set?

Posts are the fence's foundation. If the depth, base or spacing does not suit the ground and wind, the fence leans within a couple of winters and the gate rubs; a solid fence needs stronger posts than mesh.

Good answer: the company links the posts to your plot (ground, fence height, wind and frost heave), states the post size, spacing and base, and explains why. Those details belong in the quote.

Red flag: ‘we do it the way we always do’, or light mesh posts for a solid fence. See which fence-building mistakes cost most later.

5. Who handles the building notice, boundary and utilities?

A fence or gate involving digging deeper than 30 cm needs a building notice and a design, filed through the Building Register at least 10 days before work. If nobody is named as responsible, it tends not to happen, and the boundary and utilities are no different.

Good answer: the quote or contract names who prepares the design, files the notice, points out the boundary markers and locates the utilities. See our fence permit guide and the guide to a boundary fence with a neighbour.

For an automatic gate, ask who connects the drive to the mains. It is not a simple job a layperson may do: the responsible person's competence must be certified, and a business doing electrical work commercially must have filed a notice in the Register of Economic Activities (MTR). Red flag: ‘no notice needed’ without a reason, or an electrician nobody can name. More on automatic gate safety.

Sources: TTJA, service contracts, Building Code, Annex 1, Building Code (Ehitusseadustik), Requirements for electrical work, Competence requirements, Equipment Safety Act.

Questions 6–10

Warranty, payment, timing and track record

6. What does the warranty cover?

A warranty is a voluntary extra promise. TTJA explains that a consumer can claim for a defective service within two years of receiving it, and that a warranty must give more than that: a trader cannot use its own warranty to reduce its legal liability.

Good answer: the company says whether it covers the work, materials and automation, what conditions apply (servicing, for example) and how to claim, and puts the terms in the quote, contract or a separate document.

Red flag: a spoken ‘of course there's a warranty’ with nothing in writing.

7. When and how do I pay?

A deposit is normal in fencing: panels, gates and automation are often ordered to your measurements, and the company pays for materials before installation. What matters is what you pay for and when.

Good answer: payments tied to stages you can check, such as ordering materials, delivery and handover, with the amounts, due dates, conditions and the fate of the deposit if the company causes a delay all set out in writing. Pay against an invoice into the company's account; TTJA advises checking whether the money goes to an individual or a company.

Red flags: the full amount upfront with no contract, cash without an invoice or receipt, a private person's account, or pressure to pay at once. When you pay for a one-off service, the trader must give you a document confirming the purchase.

8. When will the work be done?

A fence is often tied to other plans: moving in, landscaping or a dog that needs it by a certain date. Without a written schedule there is nothing to refer to if it slips.

Good answer: a start window, the time on site and what it depends on: deliveries, the building notice, weather and ground. Much can be done in winter, but frozen ground and snow can shift dates, so agree how you will be told of changes.

Red flag: a firm promise to start tomorrow before anyone has measured, or a schedule that ignores the building notice.

9. Does the company have experience with this work?

If something goes wrong, you need a company that is still there next year. Past work shows whether it has experience with this kind of job, and the register shows whether it is an active business.

Check photos of past work, reviews and a similar project. The e-Business Register shows, by name or registry code, a company's status, registration date, board members, VAT number, any tax debt, and the taxes paid and number of employees in the last quarter. TTJA also advises checking its blacklist of companies that have not complied with Consumer Disputes Committee decisions.

Red flag: no company name or registry code, and the quote comes from a private individual. TTJA explains that consumer protection rules do not apply to a deal with a private person, so in a dispute your only route is legal action.

10. Who will help later if something needs adjusting?

Fences, and gates in particular, need adjusting over the years: hinges and rollers wear, posts can move after the first winter and automation needs servicing.

Good answer: the company also services and repairs, tells you how to reach it and hands over the user manual and servicing instructions for an automatic gate. Our fence and gate repair page gives a sense of repair costs.

Red flag: just a phone number with no company name, and nobody can say who will service the fence later.

Sources: TTJA, defective products and warranty, TTJA, service contracts, e-Business Register.

Disputes

If the work does not match the agreement

Photograph the defects and send the company a written complaint that refers to the quote or contract. A complaint goes to the trader first, and the trader must respond within 15 days.

If you still cannot agree, a consumer can turn to the Consumer Disputes Committee, which settles disputes between consumers and traders registered in Estonia free of charge for both sides. You must attach your evidence, the earlier complaint and the trader's reply, so keep the written quote, contract and invoices.

Sources: TTJA, submitting a complaint to the Committee, TTJA, Consumer Disputes Committee.

LuxAed

How LuxAed answers these questions

Site visit and quote

We measure free of charge across Tallinn and Harju County and reply within one working day. The exact price, materials and timing are set out in a written quote before work starts.

No surprises on price

Nothing is added to the agreed price without your consent. See also our terms of service.

Notice and utilities

We provide the fence's technical data for the building notice; who prepares the design and files the notice is agreed separately. We are not liable for hidden utilities the customer did not disclose.

Payment and warranty

Payment terms and method are agreed individually before work starts. We give a 24-month warranty on installation and repair work, and materials also carry the manufacturer's warranty.

Experience and reviews

Our master craftsman, Artur, has more than 15 years of experience building fences and gates. We have 34 reviews on Facebook, and 100% of reviewers recommend us.

Year-round and afterwards

We work year-round; in winter the work depends on the weather and ground. We also repair fences, gates and automation installed by others, with repair and diagnostics from €90.

Our advice

What we recommend

Compare at least two written quotes

Two quotes show which lines one of them leaves out; a third helps if the first two are far apart.

Choose a solution, not a price per metre

Ask why the company proposes these posts, this base and this gate. A good installer explains the choice and says when a cheaper option is fine.

Keep everything in writing

Confirm even verbal changes on installation day by email or message: what changed and whether the price changes.

Don't let yourself be rushed

A ‘today only’ discount or pressure to pay at once is a reason to slow down; a good company gives you time to read the quote.

Common problems

What often goes wrong

The gates were not in the price

The quote looked cheap because gates, automation or electrical work had been left out.

The agreement stayed verbal

The height, post spacing or gate lock is not what you expected, and nothing in writing says otherwise.

Deposit paid, no work

The full amount was paid upfront and the payments were not tied to stages of the work.

Nobody filed the notice

Each side assumed the other would file the building notice.

FAQ

Frequently asked questions

Mostly because of what is included: posts and foundations, gates, old-fence removal, groundwork and disposal. Compare quotes line by line and ask for any missing lines to be added.

Not necessarily. Check that it covers the same material, height, posts, gates and work as the others, and that the payment schedule and warranty are in writing.

Yes. We give a 24-month warranty on installation and repair work, and materials also carry the manufacturer's warranty. The terms go into the quote and the contract.

Payment terms and method are agreed individually before work starts. Nothing is added to the agreed price without your consent.

Photograph the defects and send the company a written complaint that refers to the quote. If you cannot agree, a consumer can take the dispute to the Consumer Disputes Committee free of charge.

Look the company up in the e-Business Register by name or registry code and check its status, board members and whether it has tax debt. Also look at past work, reviews and TTJA's blacklist.

Checked on 27 September 2026. This guide is not legal advice: check the current requirements before work starts.

Ask us for a quote and compare

We measure free of charge and give you a written quote you can compare calmly with others, line by line.

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